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Housing Choice Voucher Program

Helping low-income families obtain safe, decent housing at an affordable price.


Clients must meet income guidelines and a required background check. 

Explanation of Services

The Housing Choice Voucher Program helps low-income families obtain safe, decent housing at an affordable price. Applicants must meet income guidelines and pass a background check to be approved. The waiting period is currently three to four years, with no emergency money available unless a family is involuntarily displaced due to a natural disaster (flood, fire, etc.). These displaced families are moved to the top of the waiting list to receive the next available voucher.

When the client reaches the top of the list and is certified, he or she is given a voucher and can choose a house, apartment, or mobile home which must meet Housing Quality Standards. The family's portion of the rent is based on income, and the subsidy is paid directly to the landlord.

In addition to the Housing Choice Voucher Program (rental assistance based on income), there are two other programs available to voucher holders, Family Self- Sufficiency and Homeownership. FSS includes an incentive plan that allows families to receive a bonus based on an increase in earned income and the completion of FSS goals. The Homeownership Program allows qualified families to purchase a home using their voucher.


These are the counties served and the email addresses for the caseworker assigned to each county:

Roane. Contact: Ashleigh Meade,

Anderson, Campbell, Morgan, Scott. Contact: Houston Hardy,

Blount, Loudon, Monroe, Union. Contact: Julie Dyer,

Claiborne, Cocke, Grainger, Hancock, Hamblen, Jefferson, Sevier. Contact: Shirley Patterson,


Non-Discrimation Statement

The East Tennessee Human Resource Agency is an Equal Opportunity Employer/Program/Service Provider and is committed to the principles of Fair Housing.

Federal law prohibits housing discrimination based on race, color, national origin, religion, sex, familial status, or disability.  If you believe your housing-related civil rights have been violated, you may file a complaint by calling the U.S. Department of Housing and Urban Development's toll-free number (1-800-955-2232) or by e-mailing

You may also contact the Tennessee Civil Rights Commission by calling 1-800-251-3589.

If you are alleging a violation of HUD program regulations that prohibit discrimination on the basis of actual or perceived sexual orientation, gender identity, and marital status, please visit Hud Housing Discrimination .

For more information contact Steve Bandy, Title Vi and Equal Opportunity Officer by emailing


Program Quick Stats


Vouchers allocated in our sixteen-count region.

Waiting List Information

Tina Kirk
865-691-2551 ext 4332

FSS and Homeownership Information

Steve Bandy
865-691-2551 ext 4262

Additional Contacts

Lisa Condrey
865-691-2551 ext 4248



Federal funds are received directly from the United States Department of Housing and Urban Development.

Counties Served

Blount County, Claiborne County, Campbell County, Anderson County, Morgan County, Cocke County, Grainger County, Hamblen County, Hancock County, Jefferson County, Loudon County, Monroe County, Roane County, Scott County, Sevier County, Union County

Resources to Download

  • Five Year PlanOur revised 2019 five year plan for the ETHRA House Choice Voucher Program.


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