Workforce Development

Goals

1. To assist job seekers (Adults, Dislocated Workers and Youth) in developing and implementing a plan to obtain employment. This may include formal training, job search skill development, case management, work experiences, on-the-job training and more.
2. Provide Youth with the opportunity to develop job skills, have the opportunity for work experiences and other experiences to develop the social and behavioral skills required to succeed in today’s workplace. The primary focus of this goal is to afford youth work experiences, participate in other developmental and academic enrichment activities and ultimately earn scholarships for post secondary training that results in self-sufficient employment.
3. The delivery of WIOA and WIOA partner services through an American Job Center system is critical to the effective delivery of services at a local level. WIOA services alone cannot meet the needs of many of our customers. It is critical WIOA services be delivered in coordination with other WIOA partner services (Adult Education, Vocational Rehabilitation, TN Dept. of Labor and Workforce Development, Dept. of Human Services and more) in a fashion that meets the customer needs.  

Explanation of Services

Services are delivered through the Tennessee American Job Centers.  ETHRA operates 12 American Job Centers. Additionally, many WIOA partners are also located at these job centers. Examples of WIOA services include:

• One-on-one Individual Employment Plan development with job seekers that may include activities within the Job Center and post secondary training. The primary goal of each Individual Employment Plan (Individual Service Strategy-Youth) is for the job seeker to obtain self-sufficient employment.
• Operation of resource rooms in the Job Centers that provide internet access; computer software; hard copy materials; and space for job seekers to perform job search activities such as developing cover letters and resumes, researching job opportunities, faxing and copying resumes and more.
• Facilitating of workshops to help job seekers in targeted skill areas such as Resume Preparation, Interviewing Skills, Preparing to Return to School, Financial Aid and more.
• Development and provision of onsite training at the Job Center such as keyboarding, basic word processing skills and more.
• Meet with Dislocated Workers when announcements of layoffs and business closures are made to ensure they are aware of WIOA and other services available to them.
• Assist employers with finding and keeping qualified employees by connecting them with qualified job candidates, offering on-the-job training contracts and providing other resources to the local business community.

 

  

 

 

 

 

  Live in a remote/rural area not served by one of the locations below, schedule a Mobile American Job Center to provide services in your area. 

 

AMERICAN JOB CENTER (Anderson - Oak Ridge)

 

136 S. Illinois Ave. Suite 102

Oak Ridge, TN  37830

(865) 483-7474                                    (FAX) 865-294-5674

 

AMERICAN JOB CENTER (Blount - Maryville). ****New Location 05/24/2023

537 W Lamar Alexander Parkway

Maryville, TN 37801

(865) 981-9274                                    (FAX) 865-981-5686

 

AMERICAN JOB CENTER (Campbell - Jacksboro)

1016 Main Street

Jacksboro, TN  37757

(423) 566-3300                                    (FAX) 423-566-3306

 

AMERICAN JOB CENTER (Claiborne - Tazewell)

1325 Claiborne Street

 Tazewell, TN  37879

(423) 526-2816   

 

AMERICAN JOB CENTER (Hamblen - Morristown) 

1633 E. Andrew Johnson Highway

Morristown TN 37813

(423) 317-1060 

 

AMERICAN JOB CENTER (Knox - Knoxville)

2700 Middlebrook Pike, Suite 100

Knoxville, TN 37921

(865) 594-5500                                    (FAX) 865-594-6266

 

AMERICAN JOB CENTER (Morgan -Wartburg)

1111 Knoxville Hwy.

PO Box 478

Wartburg, TN 37887

(423) 346-3060                                    (FAX) 423-346-3061

 

AMERICAN JOB CENTER (Roane - Rockwood)

2319 S. Roane Street

Harriman, TN 37748

(423) 376-3082                                    (FAX) 865-376-2259

 

AMERICAN JOB CENTER (Scott - Oneida)

180 Eli Lane

Oneida, TN  37841

(423) 569-9348                                    (FAX) 423-569-3980

 

AMERICAN JOB CENTER (Sevier - Sevierville)

1216 Graduate Drive

Sevierville, TN 37862

 

865-286-6384                                  (FAX) 865-453-9255