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Information and Assistance

Assists Callers to Determine What is Needed, and Connect with Local Resources


Explanation of Services

The Area Agency on Aging and Disability (AAAD) is an information resource on a wide range of topics related to older adults, family caregivers and adults with disabilities.  AAAD Information and Assistance staff are trained and certified by the Alliance of Information and Referral Systems (AIRS).  Specialists also maintain, update and cross reference local resources.  Specialists are trained in screening callers to determine eligibility for various programs, help in a crisis, and provider additional help when needed.  For assistance, call 866-836-6678.




For more information, call the Area Agency on Aging and Disability at 1-866-836-6678.

Counties Served

Regional Office, Blount County, Claiborne County, Campbell County, Anderson County, Knox County, Cocke County, Grainger County, Hamblen County, Jefferson County, Loudon County, Monroe County, Roane County, Scott County, Sevier County, Union County