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State Health Insurance Assistance Program (SHIP)

Help people with Medicare enrollment

State Health Insurance Assistance Program (SHIP)


Assistance is provided to the general public who calls the Toll-Free Statewide number: 1-877-801-0044.  To speak directly with a SHIP Counselor you may call 844-887-7447.

Explanation of Services

SHIP is a statewide program operating through the state’s nine Area Agencies on Aging & Disability (AAADs). By calling the toll-free number, callers can talk to a SHIP counselor closest to the area in which the caller lives. Counselors work to give accurate and helpful information regarding Medicare and other related health insurances. In the event the counselors are unable to solve a problem, the caller is provided with referral to other resources.


Volunteer Opportunities

Come Volunteer with SHIP!

Volunteer Information & Duties

Program Quick Stats


Medicare savings in East TN


People Reached


Health Fairs Attended


Area SHIP Counselor 1-877-801-0044


(844) 887-7447



The Tennessee Commission on Aging & Disability provides funding through a grant from the Administration for Community Living (ACL).

Counties Served

Regional Office, Claiborne County, Campbell County, Anderson County, Knox County, Morgan County, Cocke County, Grainger County, Hamblen County, Jefferson County, Loudon County, Monroe County, Roane County, Scott County, Sevier County, Union County