Low Income Home Energy Assistance Program (LIHEAP)

Eligibility

The applicant must live in one of the counties we serve: Anderson, Campbell, Claiborne, Morgan, Scott, and Union. Applicants must also meet 150% of the Federal Poverty guidelines. Anyone can apply for LIHEAP.  

Explanation of Services

The Low Income Home Energy Assistance Program (LIHEAP) helps families with their home energy bills. Assistance is available once a year, and emergency funds are set aside for families facing a shut-off of energy services. The grants are awarded on a points-based system to ensure that the most needy are assisted first, and the subsidies are paid directly to the energy provider.

How To Apply

You may apply for regular LIHEAP assistance during the first fifteen days of each month at this website:

https://thda.smartsimple.us/s_Login.jsp

If you need additional assistance or an accommodation for a disability, contact your local office to schedule an appointment during the first fifteen days of the month. Please see the current list of local offices below.

Crisis applications for qualified applicants who are facing a cutoff of service can be submitted online throughout the month at the same website:

https://thda.smartsimple.us/s_Login.jsp

If you need additional assistance or an accommodation for a disability, contact your local office to schedule an appointment to submit a crisis application during the month.

Note: You may check the status of an application after you submit it online. Please remember that processing regular LIHEAP applications may take up to 45 days from the end of the month of application, so continue to pay your home energy bills as scheduled.

For Assistance, Please Call your local ETHRA office:

Anderson County - 865-457-3352 ext. 5007
Campbell County - 423-562-2948 
Claiborne County - 423-973-3669
Morgan County - 423-346-6651
Scott County - 423-286-6929
Union County - 865-992-8816