(865) 691-2551 Ext. 4223
The client must be a resident of a long-term care facility in one of the counties we serve: Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, Morgan, Monroe, Roane, Scott, Sevier and Union.
Under the federal Older Americans Act [OAA] every state is required to have an Ombudsman Program that advocates for residents of nursing homes, assisted living facilities, and residential homes for the aged. The Ombudsman works to resolve problems individual residents face, and effect change at the local, state, and national levels to improve quality of care.
Ombudsman program responsibilities include:
Federal funds are made available through the Tennessee Commission on Aging and Disability.
Regional Office, Blount County, Claiborne County, Campbell County, Anderson County, Knox County, Morgan County, Cocke County, Grainger County, Hamblen County, Jefferson County, Loudon County, Monroe County, Roane County, Scott County, Sevier County, Union County